Some Useful Information

A FEW TIPS

• Be sure to check your airline baggage allowance and measurements - they vary from airline to airline.
• When packing – protect corners and pointed objects with bubble wrap or cardboard.
• Use stick on labels plus tie on tags wherever possible.
• Put your destination address, personal details and contact phone numbers inside your parcel.

PROHIBITED ITEMS

A declaration that you have complied with current regulations regarding packing prohibited goods must be completed.

Click here to download a PDF printable version

HOW TO PACK EXCESS BAGGAGE

Your bags are travelling across the world carrying your valuables, so you need to take care they arrive in good condition – Pack your bags and boxes carefully and safely. To prevent them breaking open in transit, make sure you don’t over-fill them. Fragile items inside need to be wrapped using bubble wrap or other suitable material.

Maximum weight per piece is 30kgs.

HOW DOES IT WORK?

TIFS choose the airline and routing to maximize your savings. This means your bags travel on a separate airline to you. You can choose to have them delivered to your door or held for pickup at the destination airport. You can drop them at our conveniently located Marrickville depot on your way to the airport, or we also offer a home pickup service that will see our drivers come to your home to weigh and collect your luggage.

The transit time for luggage is 5 to 7 days and your bags are assigned a unique tracking number (MAWB) for ease of locating them on arrival.

The airline will contact you when your luggage arrives or you can check on their progress by calling and quoting your MAWB number. Bags are collected from the cargo section of the destination airport or if you choose delivery to your door, arrangements will be made for a suitable delivery time.

Destination airports will charge a handling fee and these and any other applicable taxes, levies or charges are paid by the receiver. These may include quarantine fees, terminal fees or storage fees etc.

WHAT CAN’T I SEND?

Dangerous items CANNOT be packed in your bags, for example flammable liquids such as perfume, matches, lighters, and batteries or any other chemicals or fireworks. A full list will be attached to the documentation at the time of completion.

Click here to download a complete list of dangerous items

WHAT DOCUMENTATION IS REQUIRED?

TIFS will assist in completing the paperwork, which includes a ‘Packing List’, ‘Shippers Letter of Instruction’ (SLI) and a ‘Dangerous Goods Declaration’ (DG). A copy of your passport or Driver’s License is also required for identification.

Downloads:
Shippers Letter of Instruction
Dangerous Goods Declaration

LUGGAGE PICK UP SERVICE

For an additional charge, we will come to your home to pick up and weigh your luggage and bring it back to our secure warehouse.

Call : (02) 9557 8902

Facsimile: (02) 9519 6377
Email: info@tifsexcessbaggage.com.au